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*How Do I place an order?
* How Far in advance do I need to place my order?
* Can I order custom cupcakes?
* How do I care for my cupcakes?
* How long will my cupcakes stay fresh?
* How many flavours can I order?
* Do you bake from scratch?
* Do all of your cupcakes contain traces of nuts/ dairy/ eggs/ gluten?
* Can I choose different coloured cupcake cases?
* Do you bake giant cupcakes?
* Where do I pick up my cupcakes?
* Do you deliver?
* What payment methods do you accept?
* Do you have stands for displaying my cupcakes?
* Can I send cupcakes as a gift?
* Do you sell Cupcake Passion gift vouchers?
* Can I order cupcakes for my wedding? Can I freeze my wedding topper cake? And can I provide my own cake topper?
* Do you require a deposit to confirm my order?
* When do I need to pay for my wedding cupcakes?


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How do I place an order?
You can place an order by emailing us at cupcakepassion@gmail.com or calling us on
0422 837 459. If you cannot get through to us, please leave a message and we will call you back as soon as possible. We have eight different cupcake flavours available each day.
Minimum order is 6 cupcakes. Minimum 24 hours for all cancellations.


How far in advance do I need to place my order?
We require a minimum of 48 hours notice for all orders. If you require complicated decorations (such as complex roses, frangipanis and figurines) or custom edible logos, a minimum of 2- 4 weeks notice is required. For wedding cupcakes, we
recommend ordering in advance, especially during summer and spring months as at times we do book out. If you are wanting to order wedding cupcakes at the last minute please call to
check our availability as we may just have a space free!


Can I order custom cupcakes?
We can custom decorate your cupcakes to suit the event. We hand make all of our
own icing decorations so can custom design your cupcakes. Additionally, we can
supply edible images for your cupcakes for a small extra cost, such as photos or company logos. Unfortunately, we do not sell our icing decorations to persons not purchasing our cupcakes. Please contact us on 0422 837 459 or email us at cupcakepassion@gmail.com to
discuss your requirements.


How do I care for my cupcakes?
It is important to keep your cupcakes at room temperature, out of direct sunlight.
Do not refrigerate your cupcakes, as this will dry them out. If you are driving with your cupcakes we recommend keeping the cupcake box slightly ajar so your cupcakes do not
sweat, and ensuring that they are in a cool spot (out of direct sunlight). Cupcake Passion cupcakes can be frozen in an airtight container.


How long will my cupcakes stay fresh?
All of our cupcakes are baked fresh daily so are best eaten on the day of purchasing.
Cupcake Passion cupcakes are preservative free, but will remain fresh for 3 days if kept
in an airtight container or cling wrapped.


How many flavours can I order?
We have eight cupcake flavours available everyday (please see ‘Menu’ for more
information). You can choose any of the flavours available on the day of your order.
With cupcake wedding and party packages, we recommend having one to four cupcake flavours (but can do up to eight). If you order 24 or more of one cupcake flavour, we can
bake it on any day for you. If you would like a flavour not available on the day of your
order, please contact us to see if we can bake it specially for you.


Do you bake from scratch?
All of our cupcakes are baked from scratch in our licensed commercial kitchen in Hope
Island. We use only the freshest, finest ingredients such as free range eggs, real butter,
low fat dairy products, fresh fruit, fresh citrus zests, the highest quality cocoas and
chocolates, and our own homemade Madagascar bourbon vanilla extract. Our cupcakes
are baked from various delicious recipes, ensuring that all of our cupcake flavours differ
(ie we are not simply icing the same plain vanilla cupcake with a different icing).
We never, ever use pre-packaged cake mixes!


Do all of your cupcakes contain traces of dairy or nuts or gluten?
All of our cupcakes contain dairy and eggs, so if you are lactose intolerant or have an egg allergy, we recommend avoiding them! Cupcake Passion offer five gluten free cupcake flavours. Most of our cupcakes do not
contain nuts, however, we bake with flour and nuts on the premises, so recommend
avoiding Cupcake Passion cupcakes if you have severe allergies to any of these ingredients.


Can I choose different coloured cupcake cases?
We bake our cupcakes in brown or white cupcake cases, but have foil cupcake cases available on request in silver, gold, white and black. If you would like to provide your own cupcake cases please contact us for sizings.


Do you bake giant cupcakes?
Unfortunately we don’t bake giant cupcakes.


Where do I pick up my cupcakes?
From the 1st of November 2010 we will no longer be trading from our store at Marina Quays Village. Pick-up is available by appointment from our Hope Island store (Shop 141B, Marina Quays Village, 2 Sickle Avenue) on Saturdays and Sundays, or from our home in
Paradise Point from Monday to Friday.


Do you deliver?
We can deliver your cupcakes to most Gold Coast locations for a small fee. Please
see our ‘Order’ page for our delivery price list. Additionally, we offer delivery and set-up
for wedding orders to most Gold Coast, Brisbane, and Northern NSW locations for a small
fee (please see our ‘Wedding’ page for our wedding delivery and set-up price list). We
offer free deliver to St Stephens College during school term at 9am and 3pm. Unfortunately,
we do not courier or ship our cupcakes. Please contact us with any questions.


What payment methods do you accept?
Payment is by cash on pick-up or delivery, EFTPOS or credit card in store (minimum
$10; Saturdays and Sundays only), credit card over the phone, or electronic funds transfer
at least 72 hours prior to pick-up or delivery. Unfortunately, we do not accept AMEX or Diners cards.


Do you have stands for displaying my cupcakes?
We sell 3-tier silver cardboard stands to display your cupcakes for $15, or 3-tier cardboard stands (various colours) for $10 each. Additionally, we have a number of Perspex and wire stands available for hire. Please see our ‘Stands’ section for further details.
Please note: stands will only be hired to customers of Cupcake Passion.


Can I send cupcakes as a gift?
We have various cupcake giftboxes available and can custom decorate your
choice of cupcake flavours. Please see our ‘Gifts’ section for further details.



Do you sell Cupcake Passion gift vouchers?
Yes, we sell Cupcake Passion gift vouchers in increments of $20, $50 and $100. We can
mail them to any Gold Coast location for no extra cost. Contact us to order yours now!


Can I order cupcakes for my wedding? 
We specialize in wedding cupcakes. Our wedding cupcakes not only look fantastic,
they taste amazing too! We have a number of wedding cupcake packages available which include the cupcakes, topper cake, 5-tier stand hire and simple decorations. Additionally,
we can alter these packages to suit your needs and wedding theme. Please do not hesitate
to contact us for a quote, to set up an appointment or order your choice of wedding
cupcake samples.
If you would like to freeze your wedding topper cake, we recommend wrapping it in glad wrap then placing it in an airtight container to avoid freezer burn. Generally: sponge cakes can be frozen for up to 3 months, mud cakes for up to 6 months, and fruit cakes for 12 months or more.
Fresh flowers can be placed on both your wedding topper cake and throughout the cake stand, however we would request that you organise these through your florist and have them left at the venue to be placed on your wedding cupcake tower once it has been set up. Topper cakes are 15cm in diameter, and we prefer flower bouquets that sit on top of the cake (instead of sticking into it) for food safety reasons.
You are welcome to provide your own cake topper for your wedding cupcake tower, however we recommend having a light topper with a flat base (with a large surface area) or spikes up to 7cm long to stick into the cake (heavy ceramic toppers, or toppers which have small bases such as engraved glass or acrylic toppers are unlikely to sit properly on the cake). When providing your own cake topper we take no responsibility for breakages (for example if the topper is heavy and unbalanced and falls off or sinks into the cake). It is best to discuss cake toppers and preferably show them to us before the wedding day to make sure they will be ok on the cake!


Do you require a deposit to confirm my order?
We require a non-refundable 25% deposit to confirm your order.


When do I need to pay for my wedding cupcakes?
Final payment for your wedding cupcakes is due 7 days prior to your
wedding/ delivery/ pick-up date.


Cupcake Passion®™ 2014
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